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Nursery & Preschool
Fee Policy
Childcare fees are invoices monthly in advance. Monthly invoices must be paid within 10 working days of receipt unless other arrangements have been made with management.
The level of fees will be reviewed every January in line with rise in inflation, national living and minimum wages and in light of nursery’s operational strategy as well as any other broader or social considerations deemed relevant.
Offer of nursery place
Once you have been offered a place at nursery, you will be required to sign a parent/carer contract with the nursery and pay a deposit of one month’s fees. Once this is received you will be invited to a settling session for your child at a mutually agreeable time.
Settling in
Parents will not be charged a fee for the settling in period, which is up to 2 sessions. The first session will last for around 1 hour, the second will involve your child having lunch with the other children or having a rest at nursery.
Paying nursery fees
We accept BACS, vounchers and cash as the main methods of payment. The nursery bank account details are in the parent contract.
Non-payment of fees and arrears.
All fees and vouchers not received within 10 working days will be deemed late. Should a parent/carer have problems paying their child’s fees on time they should communicate in confidence to the nursery manager who will then come to an agreement with them as to how their child can continue at the nursery.
Childcare should be paid for in advance to secure the child’s place and allow for staff planning in accordance with OFSTED regulations. Any account falling into arrears will trigger the following procedure.
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Monthly payments are 1 month late a late reminder invoice will be issued.
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If this fails a letter will be issued informing that if the account is not paid in full by month ending the account arrears will be subject to a 5% charge.
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To give a last opportunity to settle the account the parent / carer will be informed of the date that information will be passed to the debt collection agency. The child will no longer be able to attend the setting.
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If the account is not settled all payment plus additional charges will be passed to the debt collection agency.
Bizzie Lizzies thanks all parents and carers for their understanding and will do all that it can to avoid the above situation.
Withdrawal of a childcare place
Notice of withdrawal if you wish to withdraw your child from the nursery, a minimum of four weeks’ notice must be provided in writing to the manager. Failure to so will result in the full payment being charged for.
Booking a place
When booking a space at Bizzie Lizzies you will be required to pay a deposit of one month’s fees to secure the space – until this deposit is received the space will still be available to other families. The deposit is non refundable if you later decide not to take the space. If you do take the space the deposit will be used against your first month’s fees.
​Fees
All non-funded hours are charged at £6.80 per hour. Fees are reviewed annually, and families are given a minimum of a terms notice of any changes.
​All invoices are sent out 1 month in advance and payment terms are ten working days. Any overdue payments will incur a 5% surcharge.
Any fees still outstanding after 1 month will result in your child’s space being withdrawn.
All fees are payable regardless of absence due to illness, family holidays or any other reason whatsoever and the nursery has no obligation to make up any missed attendance.
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NEF
NEF hours are available to use between 0800 – 1600hrs Monday to Friday TERM TIME ONLY.
​Every child in the UK is entitled to a minimum of 15 NEF (Nursery education hours) per week from the term after their 3rd Birthday. Working families where both (or one if a single parent family) work a minimum of 16 hours per week each but earn a combined annual income of under £100,000 will be eligible for 30 NEF hours per week. (Term time only)
​Some children are eligible for fifteen funded hours from their 2nd birthday.
Bizzie Lizzies will advise families on how to check for eligibility and how to apply for these hours.
​When your application for funded hours has been approved, please click here to complete the Herefordshire Council NEF Parent Declaration Form – once completed please email the form back to us. We will not be able to claim any hours for you until we have received the completed form.
​You may only use funded hours during education hours of term time at Bizzie Lizzies any hours your child attends during the school holidays or after 4pm will be charged at the usual hourly rate.
(Currently £6.80)
​Funded hours may not be saved from one week to the next (e.g., in the event of sickness or holiday)
​For every NEF hour claimed there is a £1.00per hour consumable fee payable which will be added to you monthly invoice. This is to make up a fraction of the shortfall between the true running costs of the setting and the NEF payment we receive from the government.
​All families are encouraged to apply for Tax Free Childcare.